Sr Growth & Comm Engagement Specialist (Omaha /Sarpy Area Only) - Now Hiring
Are you passionate about serving your community? Do you enjoy building relationships? Come join our growing Community Engagement team at Molina Healthcare!
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Molina Healthcare is hiring for a Sr Growth and Community Engagement Specialist in or the Omaha or Sarpy County area.
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Growth and Community Engagement is more than just participating in events and programs--at Molina, we focus on making an impact on people's lives, whether it is educating on our health insurance coverage or assisting with resources.
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This role involves working with a wide variety of community partners to grow and retain Molina's membership along with improving the health and well-being of Nebraskans.
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This role is community/external facing and is in frequent engagement with providers (clinics, hospitals, community health centers), community-based organizations/ nonprofits such as those working in housing/food/ behavioral health and many more. The role is in the field 50-70% of the time, meeting with partners and attending/ hosting community events. The intent of the position is to help retain and grow our Molina membership.
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There may be occasional events/health fairs/etc. scheduled in the evening or on a weekend day. Qualified candidates must have the flexibility to be available when these
events arise.
Must have a valid driver's license and reliable transportation.
Medicaid experience is highly desired.
Bilingual a plus
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KNOWLEDGE/SKILLS/ABILITIES
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- Under limited supervision, responsible for carrying out enrollment events and achieving assigned membership growth targets through a combination of direct and indirect marketing activities, with the primary responsibility of improving the plan&s;s overall choice rate. Works collaboratively with other key departments to increase Medicaid assignment percentage for Molina.
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- Provides leadership for new or less experienced Enrollment Growth team members by training, developing, coaching, mentoring and being a positive role model. May also serve as the Acting Supervisor or Manager for the team upon management request.
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- Responsible for achieving monthly, quarterly, and annual enrollment goals &a; growth and choice targets, as established by management.
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- Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs) and providers, ensuring all efforts are directed towards building Medicaid membership. Effectively moves these relationships through the enrollment pipeline.
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- Schedules, coordinates &a; participates in enrollment events, encourages key partners to participate, and assists where feasible.
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- Works cohesively with Provider Services to ensure providers within assigned territory are aware of Molina products and services. Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for other Molina products.
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- Viewed as a subject matter expert (SME) by community and influencers on the health care delivery system and wellness topics.
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- Delivers presentations, attends meetings, and distributes educational materials to both members and potential members.
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- Answers incoming calls from perspective and current members. Provides them with information and materials about Molina Healthcare. Directs members to the appropriate Molina department(s) as needed and assists with contacting department(s) through in-house phone line assistance.
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- Coordinates, leads, and executes company programs for each of their perspective regions.
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- Responsible for assisting and executing Molina turnkey events and align media components.
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- Trains all new Specialist team members and serve as a mentor and resource for existing Specialist team members.
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- #LI-TR1
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REQUIRED EDUCATION:
Bachelor's Degree or equivalent, job-related experience.
PREFERRED EDUCATION:
Bachelor's Degree in Marketing or related discipline.
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REQUIRED
Experience:
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- 5 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
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- Demonstrated exceptional networking and negotiations skills. Experience with sales and marketing techniques.
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- Demonstrated strong public speaking and presentations skills.
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- Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.
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REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:
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- Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.
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PREFERRED
Experience:
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- Prior related work experience in a senior or lead capacity.
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- Solid understanding of Health Care Markets, primarily Medicaid.
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- Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus.
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- 5
years of outreach experience serving low-income populations and/or experience presenting to influencer audiences. - n
- 3 - 5 years project management experience, preferably in a health care or outreach setting.
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- Fluency in a second language highly desirable.
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PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:
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- Active Life &a; Health Insurance
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- Market Place Certified
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To all current Molina employees:
If you are interested in applying for this position, please apply through the intranet job listing.
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Pay Range:
$18.85-$36.75 per hour Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
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Key Words:
Medicaid, Medicare, Long Term Care, LTC, LTSS, eligibility, health coach, community health advisor, family advocate, health educator, liaison, promoter, outreach worker, peer counselor, patient navigator, health interpreter and public health aide, connector, navigator, pomodoro, healthcare, community, public relations, public health, care manager, social worker, counselor, housing coordinator, support worker, specialist, educator, government program, health and human services, community worker certification
Estimated Salary: $20 to $28 per hour based on qualifications.
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